Shipping policy

Shipping Policy

Last updated: August 2026

Where We Ship

We currently ship within the United Kingdom. If you'd like to enquire about international shipping, please get in touch.

Processing Time

Orders are typically processed and dispatched within 1–3 business days. You will receive a confirmation email once your order is on its way.

Delivery Times

Estimated delivery times once dispatched:

• Standard delivery: 2–5 business days
• Express delivery (if available): 1–2 business days

Please note these are estimates and may vary during busy periods or due to courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address.

Tracking

Where available, a tracking number will be provided in your dispatch confirmation email.

Failed Deliveries

If a delivery attempt is unsuccessful, the courier will leave details on how to arrange redelivery or collection. Dalby Roast House is not responsible for orders lost due to incorrect address details provided at checkout.

Contact

For any shipping queries, please contact us through our website.